Disclaimer

Terms of Service Agreement

Last Updated: [November 17, 2023]

These Terms of Service ("Agreement") govern your use of Sylvia Ohara Art and the purchase of any products or services offered by Sylvia Ohara Art. By accessing or using our website and purchasing our products or services, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website or make a purchase.

1. Ordering and Payment:

1.1 Product Orders: By placing an order through our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or pricing errors.

1.2 Payment: All payments are processed securely through Square Space and affiliates. You agree to pay the total amount specified at the time of purchase, including any applicable taxes and shipping fees.

2. Shipping and Delivery:

2.1 Shipping Times: We will make reasonable efforts to ensure that products are shipped and delivered in a timely manner. However, we are not responsible for delays caused by events beyond our control.

2.2 Shipping Address: It is your responsibility to provide an accurate shipping address. We are not responsible for products delivered to an incorrect address.

3. Returns and Refunds:

3.1 Refund/Return Policy:  If you are unsatisfied with your product due, please contact us within 30 days of delivery.   We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. 

To start a return, you can contact us at sylviaoharaart@gmail.com. Please note that returns will need to be sent to the following address:

Sylvia Ohara Art

9265 Highland Drive, #900572

Sandy, UT 84093

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at sylviaoharaart@gmail.com

 

3.2 Damages and Issues: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards.

 

3.3  Exchanges:  Exchanges are on a case by case basis.  As each item is unique, please reach out to sylviaoharaart@gmail.com with questions or concerns. 

 

3.4 Refunds:  We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.  Please note that shipping costs will be subtracted from your return amount. 

If more than 15 business days have passed since we’ve approved your return, please contact us at sylviaoharaart@gmail.com

 

4. Intellectual Property:

4.1 Copyright: All content on our website, including but not limited to images, text, and designs, is the property of Sylvia Ohara Art and is protected by copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

5. Privacy Policy:

5.1 Privacy: We take your privacy seriously. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

6. Limitation of Liability:

6.1 Disclaimer: To the extent permitted by law, Sylvia Ohara Art is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our products or services.

7. Governing Law:

7.1 Jurisdiction: This Agreement is governed by and construed in accordance with the laws of the state of Utah. Any disputes arising under or in connection with this Agreement shall be resolved in the state or federal courts located within the United States of America.

8. Changes to Terms:

8.1 Modification: We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after the posting of changes constitutes your acceptance of those changes.

Thank you for choosing Sylvia Ohara Art! If you have any questions or concerns, please contact us at sylviaoharaart@gmail.com

Privacy Policy for Sylvia O'Hara Art

Last Updated: [November 17, 2023]

Thank you for choosing to be part of Sylvia O'Hara Art. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By accessing or using the services of Sylvia O'Hara Art, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, mailing address, and phone number when you interact with Sylvia O'Hara Art, such as when you make a purchase, sign up for our newsletter, or contact us.

1.2 Payment Information: When you make a purchase, we collect payment information, including credit card details. This information is securely processed through our third-party payment processor.

2. How We Use Your Information:

2.1 Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2.2 Marketing and Communication: With your consent, we may send you promotional emails about new products, special offers, or other information that we think you may find interesting. You can opt out of these communications at any time.

3. Information Sharing:

3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing services. These third parties are required to maintain the confidentiality of your information.

3.2 Legal Compliance: We may disclose your information as required by law or in response to a legal request.

4. Your Choices:

4.1 Opt-Out: You have the right to opt out of receiving promotional emails from us. You can do this by following the unsubscribe instructions in the email or by contacting us directly.

5. Security:

5.1 Security Measures: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Cookies:

6.1 Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our site.

7. Changes to the Privacy Policy:

7.1 Updates: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

8. Contact Us:

8.1 Questions: If you have any questions or concerns about this Privacy Policy, please contact us at sylviaoharaart@gmail.com

Thank you for choosing Sylvia O'Hara Art!